We Sell Mats cuts support tickets by 55%

We Sell Mats wanted to increase customer satisfaction and loyalty by offering carbon neutral shipments while offering protection against stolen packages. They chose Shipped Shield & Green.

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We Sell Mats started in 2006 in a two car garage when Ken and Missy Richardson decided to step away from their corporate jobs to raise their two young children.

Today, We Sell Mats has a warehouse space of more than 140,000 square feet and offers a wide range of foam, exercise, and gymnastic mats worldwide.

"Honestly, it's on autopilot. It does this really quite easy. It's especially great when you don't have to worry about it. We don't even have to think about it. We know it's in the background, helping us."
Ken Richardson
Co-Founder, kenmissyr LLC Brands

Why We Sell Mats chose Shipped Shield.

We Sell Mats was facing a common issue with stolen packages. Their commitment to protecting their customers’ deliveries has improved customer satisfaction and boosted profits from the revenue generated from Shipped Shield. We Sell Mats has also increased brand loyalty by offering carbon neutral shipments alongside shipping protection.

Thanks to Shipped Suite’s easy-to-install Shopify app, We Sell Mats was able to provide carbon neutral shipping and package protection to its customers instantly. The initiative to offer carbon neutral shipping and package protection also aligned with the company’s values and commitment to social responsibility, which resonated with customers who prioritize sustainability. 

Before Shipped Suite.

After Shipped Suite.

"The main driver of doing this is relieving our customer service of some headaches. We don't even have to look at it. "
Ken Richardson
Co-Founder, kenmissyr LLC Brands

Fast Solution.
Immediate Impact.

Ready to get started?

Get in touch and let us know how we can help.

Ready to get started?

Get in touch and let us know how we can help.